Warranty

• Sun Microsystems / Oracle
• Lenovo
• APC
• EIZO
• IBM
• Juniper Networks
• Barracuda Networks

Sun Microsystems / Oracle

If there are defects in the goods manufacturer Sun, the buyer is obliged to contact the service center and manufacturer Sun. Current information, addresses and telephone numbers, along with further instructions to process claims are permanently available to  http://www.oracle.com/us/support/contact-068555.html#emea and terms  http://www.sun.com/service/warranty/index.jsp

The buyer has a duty to no more than two weeks from the receipt of goods purchased goods manufacturer to register Sun Microsystems, along with the serial or serial numbers on our web site

If the buyer does not register the goods purchased above manufacturer in the time, it runs the risk that it will not be able to apply the guarantee.

Lenovo

If there are defects in the goods manufacturer Lenovo, the buyer is obliged to contact the service center and manufacturer Lenovo. Current information, addresses and telephone numbers are permanently available at  http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-70552

Customer will receive any additional information (the state guarantees, contact the nearest service partner for the location) of uvedneých contacts at Lenovo. It is necessary to prepare the model and serial number of the claimed goods

APC

Customers having difficulty with APC products should attempt to solve those problems through APC's Technical Support Problem Escalation Process.

1. Look for a solution in APC's Technical Support Knowledge Base
2. Contact an APC Technical Support Engineer on-line
3. Contact an APC Technical Support Engineer via phone

In-Warranty Services: http://www.apc.com/support/service/in_warranty_service.cfm

IBM

1. Please collect the following information:

• Description of the problem
• Exact wording of error messages
• Product configuration information
• Locate machine type, model, and serial number

2. Open a service request Open a service request for the ability to place and monitor hardware service requests electronically.

Juniper Networks

If is needed in order to return the defective item(s) to Juniper Networks, please contact us at 1-508-623-0813 (International) or 08457 877877 (United Kingdom) or at Asset-Recovery@juniper.net. Please have the model/part number and serial number(s) of the individual unit and your Return Material Authorization (RMA) number for reference. For more information see this page.

 Guarantee provided to the Juniper software http://www.juniper.net/support/warranty/sw_matrix.html

Barracuda Networks

Contact Europe Support Office on phone +44 (0) 1256 300 102 or via email emeasupport@barracuda.com